We strongly suggest upgrading the shipping method for this product to UPS Next Day Air or UPS 2nd-Day Air, especially in warmer months and climates. In winter, you may opt-out at your own discretion. Free or $5 Standard Shipping does not have a guaranteed date of delivery and your product may be in transit longer than expected.
These items require special handling because they are perishable and are sensitive to extreme temperatures (temps over 100 Degrees F that occur in summer months). We store these items in the fridge and freezer.
In these orders, items will be shipped cold or frozen with an Ice Pack, in an insulated mailer. The ice pack and mailer will help to protect the item from these extreme temperatures that occur during shipping.
While the frozen Ice Pack will thaw out quickly in transit, and will be warm to the touch, we can assure you that the product is still viable. Specifically, Probiotics (live cultures), are bottled with overage quantity of cultures to make up for the transit time, heat/temperature and shelf life. Shelf life is 6 months up to 2 years.
There is a $3 handling fee. For a shelf stable, non-refrigerated option, please call us for a substitution.
Because of their sensitive nature these items are FINAL SALE and are non-refundable.